Terms of Service
These terms govern your use of TrustSchool's review platform and services.
Welcome to TrustSchool
These Terms of Service ("Terms") govern your access to and use of TrustSchool, including our website, mobile applications, and related services (collectively, the "Platform").
By creating an account or using our Platform, you agree to be bound by these Terms. Please read them carefully, as they affect your legal rights and obligations.
Acceptance of Terms
- By accessing and using TrustSchool, you accept and agree to be bound by these Terms of Service.
- If you do not agree to these terms, please do not use our platform.
- We reserve the right to modify these terms at any time, and your continued use constitutes acceptance.
Account Responsibilities
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must notify us immediately of any unauthorized use of your account.
- You must be at least 13 years old to create an account.
Review Guidelines
- Reviews must be based on genuine personal experiences.
- Reviews must be honest, fair, and balanced.
- Do not post fake, misleading, or defamatory content.
- Do not include personal information about others.
- Do not post reviews for businesses you have a financial interest in.
Prohibited Activities
- Do not attempt to manipulate ratings or review counts.
- Do not post false or misleading information.
- Do not harass, abuse, or threaten other users.
- Do not use automated tools to access our platform.
- Do not violate any applicable laws or regulations.
Intellectual Property
- All content on TrustSchool is owned by us or our licensors.
- You may not use our content without prior written permission.
- You grant us a license to use content you post on our platform.
- We respect intellectual property rights and will respond to infringement claims.
Privacy
- Your privacy is important to us. Please review our Privacy Policy.
- We collect and use information as described in our Privacy Policy.
- We implement appropriate security measures to protect your information.
- We may share information as required by law or to protect our rights.
Limitations and Disclaimers
Important limitations on our liability and service availability
No Warranty
TrustSchool is provided 'as is' without any warranties, express or implied.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages.
Service Availability
We do not guarantee uninterrupted or error-free service.
Third-Party Content
We are not responsible for third-party content or linked websites.
Important Notice
Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability, so these limitations may not apply to you.
Review Content Policy
What We Allow:
- Honest reviews based on genuine experiences
- Constructive feedback and suggestions
- Factual information about products or services
- Opinions expressed respectfully and professionally
What We Don't Allow:
- Fake or paid reviews
- Defamatory, libelous, or false statements
- Personal information about private individuals
- Hate speech, harassment, or threats
- Spam, advertising, or promotional content
Account Termination
When and how accounts may be terminated
By You:
You may terminate your account at any time by following the account deletion process in your account settings or by contacting our support team.
By TrustSchool:
We reserve the right to suspend or terminate your account for violations of these Terms, fraudulent activity, or any reason that, in our sole discretion, threatens the safety or integrity of our Platform.
Effect of Termination:
Upon termination, your right to use the Platform ceases immediately. We may delete your account and associated data, though certain information may be retained as required by law or for legitimate business purposes.
Dispute Resolution
If you have a dispute with TrustSchool, please follow these steps:
1. Contact Support
First, contact our customer support team to resolve the issue informally.
2. Formal Complaint
If the issue isn't resolved, submit a formal complaint to our legal team.
3. Arbitration
Most disputes will be resolved through binding arbitration rather than in court.
Note: This dispute resolution process applies to most users, but may not apply to businesses in certain jurisdictions or for specific types of claims.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in San Francisco, California.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact our legal team.
Email: legal@trustschool.us
TrustSchool Legal Department
San Francisco, CA